Turn-by-turn navigation for your operations.
Reducing waste while increasing value requires improved processes. Improved processes need two things: a good definition, and reliable execution. OpsStream™ handles execution.
Traditional lean and process-improvement consulting focuses on defining a better process: value-stream mapping, documenting waste, diagramming the ideal flow. That's essential work, but it leaves actual execution up to the company.
Think of it like a road trip. Choosing a destination and a route is process design. Once you're driving, turn-by-turn GPS navigation keeps you on that route and flags any deviation. That's process execution. OpsStream is the GPS for your operations: the process you've defined is the route, and OpsStream tells each person what turn to take next, controls machines where appropriate, and coordinates integration across every system involved.
It also keeps the record: a full history of what's been done, and a forward-looking view of what's still ahead.
Talks to almost anything
- Employees, customers & vendors
- Touchscreens & barcode scanners
- Sensors & machine control
- ERP, CRM & financial systems
- Web services, APIs & AI-processed data
- Web browsers & dashboards
- Touchscreens, email & SMS
- Voice calls & web services
- ERP, CRM & AI tools
The same engine, adapted to very different work.
Manufacturing
A customer places a complex, configured order. OpsStream captures the configuration, breaks it into the individual components of a bill of materials, and routes each one to the right manufacturing and shipping systems, giving your team and your customer a real-time view of status the whole way through.
Healthcare and other regulated work
The same process engine manages structured records, patient communication, and case handling, where consistency and a clear audit trail matter as much as speed. Every step follows the process you've defined, by default, because the system is built to support it.
Property and facilities management
A tenant creates a request directly, with details and photos, or an inspection, equipment alert, or scheduled maintenance event initiates the process. OpsStream determines the required response, routes work to employees or vendors, collects documentation and approvals, tracks costs and completion, and keeps property and financial systems synchronized. The tenant sees real-time status of when the work is scheduled, and can optionally interact directly with vendors or the team for more detail or scheduling changes.
Construction and specialty contractors
A project or change order comes in. OpsStream captures requirements, routes approvals, coordinates engineering, procurement, field work, and inspections, tracks dependencies, and gives the office and field teams a shared view of what's complete and what's blocking the next step. The customer gets real-time status to understand a realistic timeline.
Professional and technical services
A prospect submits questions through the website, generating a new sales lead in OpsStream. AI is automatically used to give sales a customer summary, relevant industry trends, and possible approaches for engagement. As the conversation progresses, OpsStream launches the process of setting up a new client account in the appropriate systems. From there, an engagement that starts with defined requirements but many moving parts becomes a structured workflow: intake, assignments, approvals, deliverables, client communication, billing triggers, and reporting, adaptable to different engagement types.
Consistency, visibility, and less time spent on work that shouldn't need a human.
More consistent, reproducible execution
Reduced waste and faster hand-offs
Quantifiable operational metrics
Automation of repetitive, low-value tasks
Hosted by OpsStream, or running on your own infrastructure. You choose.
Some companies want to log in and go. Others need the system running inside their own data center or private cloud for security, compliance, or IT policy reasons. OpsStream supports both, on the same platform, and the choice doesn't change who owns the data. It's yours either way.
OpsStream Cloud
We host, secure, and maintain the platform. You log in from a browser and get to work, with nothing to install and nothing to patch.
- Fastest path to a live pilot
- We handle upgrades, backups & uptime
- Scales with you, no hardware to plan for
On-premises
Run OpsStream inside your own data center or private cloud, behind your existing security perimeter and IT policies.
- Data never has to leave your environment
- Fits strict compliance or data-residency needs
- Your IT team controls access, backups & upgrades
Cloud or on-premises, every process and every record stays in a database you own.
See it configured around your own process.
Tell us a bit about what you're trying to streamline, and we'll follow up to schedule a walkthrough.